TERMS OF SERVICE AGREEMENT

Effective Date: November 3, 2023

Last Updated: August 7, 2026

Welcome to the website of The Palm House ("we," "us," or "our"). By accessing or using this website, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, you should not access or use this site.

1. About The Palm House & Fair Housing Statement

The Palm House operates congregate, family-style transitional and sober living homes designed to support individuals recovering from substance use disorders and related conditions.

  • Fair Housing Act (FHA) Protection: In accordance with the federal Fair Housing Act and applicable state and local laws, our homes serve individuals with protected disabilities. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other status protected by applicable law.

  • Informational Purpose Only: The content provided on this website is for general informational purposes and housing inquiries. Nothing on this website constitutes medical advice, clinical diagnosis, or legal advice.

2. Use of the Website

By using this website, you represent that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. You agree to use this site only for lawful purposes related to learning about, applying for, or contacting The Palm House.

Prohibited Conduct: You agree not to:

  • Submit false, misleading, or fraudulent information on inquiries or resident applications.

  • Interfere with or disrupt the operation, security, or servers of the website.

  • Attempt to gain unauthorized access to any part of the site or associated systems.

  • Use automated systems (robots, scrapers, etc.) to extract data from the site without express written consent.

3. Inquiries and Housing Applications

Submitting an inquiry, contact form, or resident application through this website does not guarantee admission or housing placement at The Palm House. Acceptance into our homes is contingent upon space availability, screening, and alignment with our community guidelines and house rules.

4. Intellectual Property

All content on this website—including text, graphics, logos, images, design elements, and downloadable resources—is the property of The Palm House or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may view, download, and print pages for personal, non-commercial use only.

5. Disclaimer of Warranties

This website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. The Palm House makes no guarantees regarding the continuous availability, accuracy, or error-free operation of this website.

6. Limitation of Liability

To the fullest extent permitted by law, The Palm House, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of, or inability to use, this website or any information provided herein.

7. Third-Party Links

Our site may include links to third-party resources, support organizations, or community services. These links are provided for convenience only. The Palm House does not endorse, control, or assume responsibility for the content, security, or privacy practices of any third-party websites.

8. Modifications to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of the website following any changes constitutes acceptance of those updates.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State in which The Palm House operates, without regard to its conflict of law principles.

10. Contact Us

If you have questions or concerns regarding these Terms of Service, please contact us at:

The Palm House

Attn: Administration

5621 Palm Ave.

Sacramento, CA 95841

Phone: 916-547-6552

Email: support@sobertransition.com